At this point, I'd take a partial refund, even. Say, 80 or 70% back, and I'd take it. It's been goddamn long enough. I understand they may have irl issues, but I already paid for a service, and the uncertainty of when it'll arrive, or IF it will arrive, is just too much to take for me now.
I paid for a service, but there's nothing forthcoming, and now I'm just frustrated and kinda pissed, especially when I've recently discovered a more consistent artist I wish I had spent my money on, instead.