Help: Alerts on the new system (Xenforo 2)

[Akuma-Heika]

How do I get it to show things accurately? The number of alerts isn't correct (it keeps including alerts that I had previously opened [and before I check, I reload the page to make sure the number is accurate {at least that is how it worked with the previous site format}]). I have looked at preferences, but I am unsure if I can fix it by changing settings, or if it would get worse.

Edit: in the case just now for me, it said 148 new alerts, but at least 28 were part of the previous alert set

 

[Argosh]

You have to mark them read.

 

[Akuma-Heika]

You have to mark them read.

Click to shrink...

Each individually? When I tried doing it as a group nothing happened

 

[mizzet]

By the description, I'm not sure whether it's the same issue. If this is a matter of "I get new alerts for a threads, even though I didn't check it since I got the last alert", this is the way to fix it:

Click on your Account Icon on the bar > Preferences > Alert Preferences > [Undo tick on] Generate new alerts without reading threads > Save

 

[Akuma-Heika]

By the description, I'm not sure whether it's the same issue. If this is a matter of "I get new alerts for a threads, even though I didn't check it since I got the last alert", this is the way to fix it:

Click on your Account Icon on the bar > Preferences > Alert Preferences > [Undo tick on] Generate new alerts without reading threads > Save

Click to shrink...

I got the mark read all button to work, which is helping.

The OG issue was I would check the alerts (usually 100+ due to not necessarily being able to check QQ daily) and get through them. When I got a chance to check my alerts later, the new alerts would be there, but the number would include some old ones (to use the example from the opening post, it said I had 148 new alerts, but somewhere between 28-36 were alerts I had checked a day or two ago, and thus were not new. I had even reloaded the page I was on before checking the alerts, since the number shown could be from the cache, rather than the current number in the case of reopening the browser or waking up the PC [not sure if this is an issue now with the update to xenforo]). It seems the mark read button is working though. Just an extra step I need to remember.